Navigating the Seamless Chrome Extension
An in-depth guide to using the Seamless Chrome Extension for streamlined prospecting on platforms like LinkedIn, Gmail, and Salesforce. It covers key features such as advanced search filters, Auto-Find, bulk actions, and CRM integration, while providing tips on managing contact profiles, utilizing AI-generated content, and navigating key prospecting workflows efficiently. The article ensures users can maximize their productivity and effectively leverage Seamless’s powerful prospecting tools.
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The Seamless Chrome Extension lets you prospect on LinkedIn, Gmail, and Salesforce. With our extension flyout, activate the power of Seamless on any website and streamline your prospecting without ever leaving the page. Get started by downloading the Seamless Chrome Extension for free directly from Seamless or the Chrome Web Store.
To learn more about setting your Seamless Chrome Extension up, check out this article: Installing and Setting Up the Chrome Extension with Seamless
Functionality within the Chrome Extension
After successfully installing, you will see the Seamless icon on the right-hand side of your Google Chrome browser window. Simply click the icon, and the extension will launch directly in a side panel view.
When opening the Chrome Extension on a website, Chrome will show the company followed by key contacts at that company. Users can click Find or Find All and navigate between pages of key contacts using the page arrows.
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Starting an Advanced Search
To start an advanced search, click the Search icon from the top navigation bar. You can choose to Find Contacts or Find Companies.
Apply your desired filters to target your Ideal Customer Persona (ICP) (additional filters include Company, Titles, Location, etc.). If you are prospecting on a company website, the url will be preset in the Company filter. Then click Search.
Just like in the Seamless platform, you can click Find or Find All to generate contact or company profiles right in the extension. Navigate between pages with the arrow icons.
You can then preview the contact’s Seamless profile, including title, email(s), and phone number(s) directly in the sidebar. Additionally, you can manage your lists and import directly to your CRM. Anytime you click Find or Find All in the Seamless side panel, the contact and their profile will automatically be saved to the My Contacts tab on Seamless and your preselected lists.
Using the Extension on LinkedIn
When you open the Chrome Extension on LinkedIn, you will get insights on any contact or company you're viewing. On a contact page for instance, the Seamless Chrome Extension will research, find, and verify their insights for you to access directly in the side panel. If you’re viewing a company page on LinkedIn, a detailed profile on the company will appear in the side panel.
To learn more about using the Seamless Chrome Extension on LinkedIn, check out this article: Using Seamless Chrome Extension with LinkedIn
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Navigate Contact and Company Profiles
The Seamless Chrome Extension allows you to prospect directly on websites and social platforms while viewing and managing contact and company information without leaving the page. Think of the extension as a streamlined version of the Seamless platform, built for researching, saving, and engaging with prospects as you browse.
Generate Contact and Company Profiles
To research a contact or company, click Find on an individual record or Find All to research all available records on the page. Each individual contact researched uses one contact search credit. The number of contacts shown per extension page varies by website, but typically ranges from 10 to 25 contacts per page. If you want to move through additional result pages, use the arrows next to Find All to navigate between pages.
Before a contact is researched, the extension displays a preview view with basic details such as the contact’s name, company, and the Find button. After research is complete, the profile preview expands to show more information, including:
- Name
- Title
- Company
- Social links
- Email address(es)
- Phone number(s)
- Location, when available
From this view, users can also import contacts into an integrated CRM, add them to a list, or open additional contact actions.
Click the three-dot menu on an individual contact to access more actions, including:
- Open full profile
- Download contact
- Archive contact
- Delete contact
Manage Contacts and Lists
The Chrome Extension includes contact management options similar to those in the Seamless platform. Through Manage Lists, users can organize researched contacts, add them to previously created lists, and maintain records directly within the extension. Lists created in Seamless also appear in the Chrome Extension, so your saved contacts and list structure stay aligned across both experiences.
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Open the Full Profile
To open the full contact profile, click the researched contact’s name. This launches the full profile view, similar to the flyout profile in the Seamless platform. At the top of the profile, users can view the contact’s name, company, social profiles, and Seamless profile details, along with engagement options if Seamless Connect is enabled.
Expanded and Collapsed Views
Within the flyout profile view, users can personalize how information is displayed.
Each section can be:
- Expanded to show full details
- Collapsed to show only the section title
Users can also click and drag profile cards to reorder them based on personal preference or workflow. This makes it easier to prioritize the information that matters most while viewing contacts and companies.
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Breadcrumb Navigation
At the top of the extension, users will see breadcrumbs. Breadcrumbs show how you arrived at the current profile or page and allow you to quickly jump back to previous search results, related contacts, or earlier views. If you want to return to the main homepage, click the home icon.
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My Contacts and My Companies
At the top of the Chrome Extension, users can navigate to My Contacts and My Companies. These sections store all researched contacts and companies and sync with the Seamless platform, so records saved in one place appear in the other. Users can review saved records and continue managing them from either experience.
Profile Menu and Credits
The three-line menu in the top-right corner provides additional profile details, including available credits and helpful links back to the main Seamless platform.
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Navigate Profile Tabs
Within contact and company profiles, users can move between multiple tabs to review specific types of information. Users can take action on the contact through Seamless Connect, including:
- Email the contact individually
- Call the contact individually using the Twilio integration
- Create a task
- Add the contact to a campaign
- View or add notes
These actions sync between the Chrome Extension and Seamless. However, if you need to manage campaigns or take actions in bulk, that should be done in the main Seamless platform.
Contact Profile
The Contact profile tab gives users a more detailed view of the contact, including:
- Contact details
- Prior work experience
- Recent job changes
- Education
- Pitch Intel
- Contact status
- Engagement status
- CRM import status
- Current lists
- Notes
- Campaign progress, if the contact is enrolled in a campaign
This view provides a more complete picture of the contact and their activity history, similar to the flyout profile experience in Seamless.
Company Profile
The Company tab displays company-level insights and related records. This includes access to the company’s org chart and other associated contacts at that organization.
Depending on available data, company-level information may include items such as:
- Company details
- Business details
- Website details
- Technologies
- Traffic analytics
- Pitch Intel
- Buyer Intent Data
The Email tab displays available email addresses associated with the contact, organized by contact emails and company emails. Each email includes an AI confidence percentage ranging from 0% to 99%. In general, the higher the percentage, the more confident the AI is in that email as a viable outreach option.
Phone
The Phone tab displays contact and company phone numbers associated with the profile. Mobile numbers are labeled with a mobile icon when available.
Domain
The Domain tab displays the company website and any available email research domains tied to that company.
Org Chart
The Org Chart allows users to view related contacts at a company. Like the Seamless platform, this helps users identify additional people at the same company and research them directly from the extension. Clicking Find on a related contact saves them using one contact search credit.
Notes
The Notes tab allows users to create and view notes related to the contact. Notes sync between the Chrome Extension and Seamless, making it easy to track insights, conversations, and follow-up context from either location.
Activity
The Activity tab tracks Seamless Connect activity associated with the contact. Users can review prior engagement history, including previous calls and outreach activity, and also log activities directly from the profile.
AI Assistant
The AI Assistant can be used to generate customized messaging and prompts for a contact. This tool helps users create outreach content tailored to the prospect directly from the Chrome Extension.
Note: AI Assistant is a premium feature that requires Universal Credits to use. If you are interested in learning more about adding Writer to your license, book a demo with our sales team!
