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Technology

6

min read

Seamless.AI vs Zoominfo: Is it a Better Alternative?

Headshot of Brandon Bornancin
Brandon Bornancin
December 20, 2022
Seamless Checkmate for Zoominfo Competitor

There is growing demand on where businesses can find the best sales lead platform to support data intelligence that can actually help sales team. With more companies coming out claiming to have the best data, we take a look at two of the top contact sales data platforms to see how they stack up.

Once the dominate company in this space, Zoominfo now has many alternatives including Seamless.AI.

Seamless.AI vs Zoominfo is a popular comparison for companies today evaluating the best source for sales leads. So which is better?

If you're a sales professional, you know how important it is to have access to accurate and up-to-date contact information for potential customers.

This is where tools like Seamless.AI and other Zoominfo competitors come in. Both of these platforms and other industry competitors offer valuable insights and data to help sales teams connect with potential customers and increase revenue.

When it comes to providing high-quality business contact information and sales intelligence, Seamless.AI is the clear winner versus Zoominfo and other alternatives and here's why.

Zoominfo vs Seamless.AI

If you just want the highlights, then here's the 411. Yes, Seamless.AI stands out in the scope of sales intelligence tools, offering unparalleled benefits as an alternative as compared to competitors like ZoomInfo.

Seamless.AI provides a comprehensive array of information on potential customers, facilitating personalized sales pitches and targeted outreach efforts, a feature lacking in ZoomInfo's limited data coverage. Its robust search capabilities empower users to identify the right decision-makers swiftly, while its intuitive interface and seamless integration options enhance the overall user experience, addressing concerns about ZoomInfo's clunky interface and steep learning curve.

While ZoomInfo has faced criticism for its outdated data, limited search capabilities, and poor customer service, Seamless.AI emerges as the clear winner in this battle, offering superior sales intelligence solutions for businesses aiming to elevate their sales strategies and drive revenue growth. Let's dive into the details and see why there's no doubt if you are wondering if Zoominfo vs Seamless.AI is better.

More Accurate and Up-to-Date Data

Seamless.AI uses artificial intelligence and machine learning to constantly update and verify its data, ensuring that you always have access to the most accurate and up-to-date information on potential customers. In contrast, Zoominfo's data is often outdated and unreliable, making it difficult to connect with potential customers and close deals. Seamless.AI uses artificial intelligence and machine learning to constantly update and verify its data, ensuring that you always have access to the most accurate and up-to-date information on potential customers. In contrast, Zoominfo's data is often outdated and unreliable, making it difficult to connect with the right people.

More Comprehensive Information

Seamless.AI provides a wealth of information on potential customers, including their contact information, job title, company size, and more. This makes it easy to tailor your sales pitch and connect with the right decision makers. In comparison, Zoominfo often provides limited information on potential customers, making it difficult to identify the best leads and create personalized sales pitches.

Robust Set of Search Capabilities

Seamless.AI allows you to search for potential customers using a wide range of criteria, including job title, company size, industry, and more. This makes it easy to find the right decision makers and connect with them. In contrast, Zoominfo's search capabilities are limited, making it harder to find the right people and connect with them.

Better User Experience

Seamless.AI has a clean and user-friendly interface that makes it easy to search for and find potential customers. The platform also offers useful features like email and LinkedIn integration, as well as the ability to save and organize your search results. In contrast, Zoominfo's interface can be clunky and difficult to navigate, making it harder to find and connect with potential customers.

Typical Zoominfo Complaints

Here are some common complaints and criticisms associated with using ZoomInfo.

  1. Cost: One of the most significant complaints about ZoomInfo was its pricing. Some users found it to be relatively expensive, especially for smaller businesses or individual users. The cost could be a barrier for some organizations, particularly startups or small businesses.
  2. Data Accuracy: While ZoomInfo focused on data accuracy, users occasionally reported inaccuracies in the contact information provided. This could lead to wasted time and effort when reaching out to leads with incorrect data.
  3. Data Coverage: Some users mentioned that ZoomInfo's data coverage might be limited in specific regions or industries. Depending on your target market, you may find that the data is more robust in some areas than others.
  4. User Interface and Learning Curve: A few users found ZoomInfo's user interface and overall user experience to be less intuitive or user-friendly than they would have liked. This could result in a steeper learning curve for some users.
  5. Customer Support: Customer support experiences varied. While some users had positive interactions with ZoomInfo's support team, others reported dissatisfaction with response times or the level of assistance received.
  6. Privacy Concerns: Some individuals expressed concerns about their data being included in ZoomInfo's database without their consent, as the service collects information from publicly available sources.
  7. Integration Issues: Users who required integration with specific CRM or marketing automation platforms sometimes experienced challenges with the integration process.
  8. Subscription and Cancellation Process: A few users reported difficulties in canceling their subscriptions or managing their accounts.

It's important to keep in mind that while there were criticisms and complaints associated with ZoomInfo, many users found the service valuable for their B2B lead generation and sales efforts. The extent to which these issues impact your experience with ZoomInfo may depend on your specific needs, budget, and expectations.

Related: Ultimate Guide to B2B Contact Database

Three Biggest Reported Zoominfo Customer Problems

1. Outdated and Unreliable Data

One of the biggest problems with Zoominfo is that its data is often outdated and unreliable. This can make it difficult for sales teams to connect with the right decision makers and close deals. Many customers have reported that the information provided by Zoominfo is inaccurate or incomplete, making it hard to trust and rely on the platform.

2. Limited Search Capabilities

Another common complaint about Zoominfo is that its search capabilities are limited and not very user-friendly. This can make it difficult for sales teams to find the right potential customers and connect with them. Many customers have reported that the platform's search function is slow and unwieldy, making it frustrating to use.

3. Poor Customer Service

Zoominfo has also faced criticism for its poor customer service. Many customers have reported long wait times and unhelpful responses when they try to reach out to the company with questions or issues. This can make it difficult for customers to get the support they need and can be a frustrating experience.

Top 5 Zoominfo Competitors

In the industry of B2B data and lead generation services, there are several top alternative to either Zoominfo vs Seamless.AI.

Some of the key ZoomInfo competitors include:

  1. LinkedIn Sales Navigator: LinkedIn's premium sales tool is a significant competitor, offering access to the vast LinkedIn network and data for lead generation and sales prospecting.
  2. Crunchbase: Crunchbase is known for its database of companies and startups, making it a valuable resource for sales and marketing professionals.
  3. Clearbit: Clearbit offers a suite of data enrichment and prospecting tools that help businesses find and qualify leads.
  4. Lead411: Lead411 is a provider of B2B contact and company information for sales and marketing teams.
  5. UpLead: UpLead offers B2B data and lead generation services to help businesses find and contact potential customers.

📕 Want to learn more about ZoomInfo alternatives? Check out this comprehensive ZoomInfo Alternatives and Competitors list by Attrock. You'll learn about each tool’s features, pros, cons, and pricing.

Closing Thought

Zoominfo is a good platform when compared to Seamless.AI but has its share of problems and customer complaints.

Its outdated and unreliable data, limited search capabilities, and poor customer service are some of the biggest issues that customers have reported.

Although no tool is perfect. Overall, Seamless.AI is the superior platform when it comes to providing accurate and up-to-date sales intelligence. Its comprehensive information and user-friendly interface make it a valuable tool for sales teams looking to increase revenue and connect with potential customers.

Verdict in the battle of Seamless.AI vs Zoominfo: Seamless.AI wins.

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